How to return an item?

To start a return, first, click the profile icon in our store's navigation or go to our refund policy or returns page. Then, follow these steps to request a return:

  • Step 1: Log in to Your Account
  • Step 2: Select Your Order: Click on the order you wish to return
  • Step 3: Choose Items to Return: If your order has multiple items, select the ones you want to return.
  • Step 4: Select a Return Reason: Choose a reason for the return and add any additional notes for the store.
  • Step 5: Request the Return: Click on 'Request return'.

If your return request is approved and requires shipping, you’ll receive an email with shipping instructions and you'll have to return the item at your own expense. Once we receive the returned product, you will be issued a refund.